Services and Charges.

As our care village evolves, we will update this list as the community’s bespoke needs become apparent.

Care covers all aspects of personal care and medication. See section below

GP visits – our minibus service will try to accommodate this for free, but we cannot guarantee this. Giving good notice of GP visits would be helpful and your surgery needs to be local to us. We will also ask the surgery to incorporate this into care home visits if and where appropriate, to save on the travelling for all concerned.

Hospital visits by arrangement, but a fee will need to be charged for this (please enquire)

Personal care: 

A carer can give personal care depending on the assessed level of need. This can be ‘high level care’ if someone has been in hospital for example, which can gradually lessen over time as the person is rehabilitated, or a low level of care, for example prompting medication, making light meals and making the bed in the morning. 

Personal care covers:

  • Helping a person start their day, getting up, washed, dressed and having a good breakfast

  • Support with medication, this can be reminding a person to take the medication or assisting/administering the medication. We can also collect medication from the pharmacy / GP surgery

  • Mealtime support: preparing meals together or making the meal and assisting with eating

  • A bathing call: assistance with taking a shower, putting on fresh clothes or night time clothing, preparing the bed for entry and preparing supper

Companionship care:  a carer can become a trusted companion who can engage with the person they are caring for, a service for which they would of course need to be matched well at an assessment and perhaps over time during bonding in a relationship. The person concerned may possibly be elderly, frail and a little lonely rather than physically ill. 

Companion care cover, to give some examples:

  • General companionship and conversation (playing a game such as scrabble, draughts, quizzes etc)

  • Cooking together and sharing the meal

  • Help with weekly shopping

  • Joining in with hobbies (escorting to bingo, bowling …)

  • Help with light domestic tasks (cleaning, laundry …)

  • Driving to the shops, GP, hospital visits

  • Planning outings and visits (garden centre, pub lunch …)

  • Attending a day centre/club with them, taking them to visit family or friends, go to church

 The list is not exhaustive of course and we will be attentive at all times to other suggestions

Domestic assistance:  light housework, cleaning inside windows, laundry, ironing, cleaning bathrooms/kitchens.

* Sleeping nights: for example, a carer sleeps over in a bed for a minimum 8-hour period to ensure the resident is safe, they get up a maximum of twice to perhaps help them to the toilet, give them night time specific medication or make them a drink.  If the carer needs to get up more than twice, it is considered a waking night.

* Waking nights:  a carer stays with the person for a minimum of 8 hours overnight, this could be to provide re-positioning (pressure concerns), medication through the night, end of life care, assistance perhaps for someone with dementia who may wake through the night and become disorientated.

* Priced on an individual basis. We will try at all times to be as reasonable as we can on pricing for long periods such as this. There is a fine line between trying to accommodate all needs, yet allowing the service to fit the pockets of those requiring it and our noble intention is to try to achieve this at all times, you have our word. We see close care as a service to our folks and priced to cover costs, rather than as a enterprise in its own right.

Basically, all aspects of daily living can be supported to enable a person to live independently and well in their own home. In numerous surveys of older people, their goal is consistently stated to live for all their time left in their own home. We want to help you to achieve this wherever we can.

All care packages must be tailored individually to the person concerned, as we may be supporting people who are quite independent, but also elderly and frail in other ways and/or lonely. Conversely, others will be living with illnesses, Parkinson’s, MS and perhaps Dementia etc.

As such, our holistic goal is to try and accommodate the needs of our residents at all times to enable them to live safely for many years in their own home, surrounded by the things they love.